Support
Most answers are below. If yours isn't, write to us.
Write to us
Email notforsupport@notforgym.com with your question or idea. The easiest way is Profile → Send feedback in the app. It opens an email with your app version, iPhone model and iOS version already filled in.
We read every message.
- support email
- notforsupport@notforgym.com
Help topics
Data and iCloud
How is my data backed up?
If you're signed in to iCloud, your workouts, plans and measurements are backed up to your own iCloud account and synced to your other devices. You can see the status in Profile → Sync. If iCloud is off, your data is stored only on this iPhone, and deleting the app deletes it.
How do I move to a new iPhone?
Sign in with the same Apple Account and keep iCloud on. Install NotForGym, open it and wait a few minutes while your data comes back. You can also export a CSV file on the old iPhone and import it on the new one (Profile → Library & Data).
My data isn't syncing between devices.
Check that both devices use the same Apple Account, that iCloud is on for NotForGym in iOS Settings → your name → iCloud, and that you have free iCloud storage. Then open the app on both devices while online and wait a few minutes.
How do I export or import a CSV file?
Go to Profile → Library & Data. Export workouts (CSV) creates one file with all your workouts. Import (plan or workout) reads plan and workout files exported from NotForGym. Files from other apps can't be imported yet.
How do I share a plan?
Go to Profile → Library & Data → Share plans and send the file. Your friend opens it and chooses NotForGym.
How do I delete all my data?
Go to Profile and tap Erase all data, then confirm with Face ID or your passcode. This permanently deletes your workouts, plans, measurements, custom exercises and profile details from this iPhone, your iCloud and your other devices. Your Remove Ads purchase is kept. Workouts already saved to Apple Health stay there; you can delete them in the Health app. Export a CSV file first if you want a copy. If you only delete the app, your iCloud copy stays and comes back when you reinstall.
I forgot to finish a workout.
NotForGym sends a reminder after 2 hours without activity. After 4 hours, it closes the workout and saves your completed sets. If no set was completed, the workout is removed.
Purchases and ads
How do I remove ads?
Go to Profile and tap Remove Ads. It's a one-time purchase of $4.99, with no subscription. It removes all ads on every iPhone that uses the same Apple Account.
I bought Remove Ads, but I still see ads.
Go to Profile and tap Restore purchase under Remove Ads. Make sure you're signed in with the same Apple Account you used to buy it.
How do I get a refund?
Apple handles all purchases. You can request a refund at reportaproblem.apple.com.
How do I change my ad consent?
If your region requires consent for ads, you'll find Ad privacy options in Profile → Support. This option only appears in regions where the consent form is shown. Tap it to change your choice. To control tracking, go to iOS Settings → Privacy & Security → Tracking.
App settings
How do I change the app's language?
NotForGym uses your iPhone's language. To use a different language only for this app, go to iOS Settings → Apps → NotForGym → Language. Available languages: English, Turkish, German, Spanish, Portuguese (Brazil), French, Italian and Japanese.
How do I save workouts to Apple Health?
This is off by default. Go to Profile → Sync, turn on Save to Apple Health and allow access. Each finished workout is saved as a strength training workout with its duration and estimated calories. NotForGym doesn't read your Health data. It only checks the workouts it saved itself, so the same workout isn't saved twice. Turning this off doesn't remove workouts already saved; you can delete them in the Health app.
The rest timer doesn't show on my Lock Screen.
Allow Live Activities in iOS Settings → NotForGym → Live Activities. For the alert when rest is over, turn on Rest notification in Profile → Workouts and allow notifications.
Which devices are supported?
iPhone with iOS 26.2 or later. There is no Apple Watch app yet.
For details on how data is handled, see the Privacy Policy.